5 Reasons Why Your Restaurant Needs an Automated Restaurant Assistant
As a restauranteur, you know how important it is to pick up every customer call and answer every customer's email immediately. However, in surveys after surveys, the number one complaint that customers report is that restaurants do not answer their inquiries. Not in time, anyways. According to our 2019 research, even a moderately busy restaurant misses more than $200,000 per year due to ignored customer calls and inquiries. So why do restaurants ignore their customers and their valuable business? Maybe because running a restaurant is hard. Sometimes some equipment breaks down in the kitchen, and sometimes the staff does not show up. While you get busy fixing those issues, your customers feel ignored. One person can do only so much, right? Well, that's not true anymore. With a bit of smart automation for your restaurant phone system and your website, you can ensure that no customer gets ignored, ever. This technology is called an Automated Restaurant Assistant.