The AI Voice Assistant Blog

In today's world, customers demand various options for booking appointments. While online bookings have become increasingly popular, many customers still prefer to book appointments over the phone. This trend is especially true for local home services and contractor businesses. An AI appointment system that can book appointments over the phone provides you the flexibility and the automation you need to grow your business.   Your customers can also book appointments over text messages and online, catering to all customers, regardless of their preferences. This flexibility will improve customer satisfaction and help you attract more clients. As expected, you will find all appointments in a familiar calendar. Additionally, conversational appointment booking can improve customer experience by providing a more natural and engaging way for customers to schedule appointments using human-like conversation. The AI appointment system offers a range of convenient featur

  In today's fast-paced world, customers expect seamless and effortless experiences from businesses. As technology continues to evolve, AI voice assistants have become a popular tool for businesses to improve their customer service and streamline their operations. Here are seven reasons why your business needs an AI voice assistant. Efficiency at Its Best One of the primary benefits of an AI voice assistant is the efficiency it offers. With an AI voice assistant, your customers can get the information they need quickly and easily. An AI voice assistant can handle multiple queries simultaneously, freeing up your staff to focus on more complex tasks. This ensures that your customers receive the assistance they need in a timely manner, leading to increased customer satisfaction. Looking More Managed and Professional Having an AI voice assistant can help your business look more managed and professional. It shows that your business is forward-thinking and tech-savvy, which can enhance y

Zapier connects IsOn24 to over 1,400 apps using triggers and actions to automate work between IsOn24 and other apps. For example, when IsOn24 answers a call (trigger), you can add the contact to a Google spreadsheet (action) using Zapier. Zapier integration within IsOn24 is free to all IsOn24 customers. The integration requires a Zapier account, and certain apps integrated with Zapier may require a paid Zapier subscription. Review Zapier's pricing page for more information. Install the Zapier integration You will need your IsOn24 credentials to enable the Zapier integration. Sign in to your existing Zapier account, or Sign up to create a new Zapier account. To complete the integration setup, create your first IsOn24 Zap. Create a Zap Log in to your Zapier account. In the upper left, click + Create Zap! First, select the app you want to use for your trigger . If you want IsOn24 to trigger an action in another app, select IsOn24 . If

We are well inside the pandemic curve, the black swan event of the decade, and no one seems to know precisely when or how it will end. The businesses in general and the restaurants, in particular, have been struck hard. All of us are trying to improvise daily. I will not mention any numbers, stats, or predictions of the economic damage. You can find some good references at the end. My point is, whichever direction this crisis takes, we are all in this together, and the only way out is to keep moving forward. In these strange times, to win is to survive. Yes, you can stay open. Therefore, I am going to focus on five steps that you, the restaurateur, may follow to sustain your business through this crisis. It is also important to mention here that I have learned about these steps from some of the most persistent and creative restaurant owners in our customer base. In other words, I am merely aggregating their collective learnings in this article. 1. Be scrappy and creative F

As a restauranteur, you know how important it is to pick up every customer call and answer every customer's email immediately. However, in surveys after surveys, the number one complaint that customers report is that restaurants do not answer their inquiries. Not in time, anyways. According to our 2019 research, even a moderately busy restaurant misses more than $200,000 per year due to ignored customer calls and inquiries. So why do restaurants ignore their customers and their valuable business? Maybe because running a restaurant is hard. Sometimes some equipment breaks down in the kitchen, and sometimes the staff does not show up. While you get busy fixing those issues, your customers feel ignored. One person can do only so much, right? Well, that's not true anymore.  With a bit of smart automation for your restaurant phone system and your website, you can ensure that no customer gets ignored, ever. This technology is called an Automated Restaurant Assistant.